Conflict Resolution in the Workplace

conflict at workplace

About This Course:

The Confederation of British Industry estimates that the cost of workplace conflict is around £33 Billion each year. It also estimates that up to 20% of leaders time is spent dealing with conflict and then there are the intangible costs such as reduction in loyalty, commitment, motivation, teamwork and morale. This course starts by explaining what constitutes conflict in the workplace before moving on to look at some of the most common causes and the effects this can have on the workforce. It covers the stages and build up to a workplace conflict and contains several extensive modules that outline conflict resolution techniques that can be applied at any stage of this build up. As well as the negative impacts of conflict the course also explores how effective management of conflict can result in positive outcomes in the workplace. These can be the development of shared ideas, the ability to reach compromises through increased trust and creating an environment where differences of opinion are celebrated and considered rather than shut down.

Share This Course:

Share on facebook
Share on google
Share on twitter
Share on linkedin
Certified By CPD
Duration: 45 mins*
Course Price: £35.00

Accreditation:

CPD Certification Logo

Course Info & Certificate Examples:

category > Business Skills
Course Price: £35.00
We are here to help support and develop your team...

Online Training

Select from a large offering of certified courses to help develop your skillsets

Health & Saftey

Take your Health and Saftey Courses onine with our H&S online program

Business Skills

Develop skills you never knew you had using our online business skills courses